At B7, we want you to be fully satisfied with your purchase. If for any reason you are not, you may return eligible items within 14 days of receipt for store credit.
All returned items must be in brand-new, unused condition with original tags attached. They must be free from odors, pet hair, or signs of wear.
Items that have been worn, washed, or have had tags removed cannot be returned.
Returns will be processed within 48 hours of receipt, and store credit will be issued once the return is approved.
Returns for in-store purchases are only accepted if the item was
tried on at the time of purchase.
Pre-ordered items may be returned for a refund minus a 20% restocking fee, or exchanged for a different size (subject to availability).
If your item arrives damaged, please contact us within 7 days of receipt for assistance.
Customers are responsible for return shipping costs. Shipping fees are non-refundable.
Please note the following exclusions and conditions:
Exclusions: NO RETURNS WILL BE ACCEPTED FOR THE FOLLOWING ITEMS
Items purchased in-store without being tried on
ALL RETURNS WILL BE AT THE OWNERS DISCRECTION. WE RESERVE THE RIGHT TO REFUSE RETURNS AND SERVICE AS NEEDED.
To return your product, you should mail back to:
We are not responsible for lost return items. Please consider using a trackable method with insurance when shipping your items back.
Facebook messenger is the best contact method right now. Please keep in mind that I do have a family/other obligations and will answer you as soon as I can. Typically we reply within 24 hours but depending on what time/day of the week it may take us longer to get back to you. If you do not hear back within 2 business days please feel free to message again.
Email: B7Boutiquemo@gmail.com
